user acceptance testing examples, User Acceptance Testing (UAT) involves real-world scenarios to ensure the software meets the specific needs and expectations of its end-users. Let’s walk through some examples of UAT across different domains:
- E-commerce Website:
- Scenario: Purchasing a product.
- Steps: Search for a product, add to cart, apply a coupon code, checkout, select payment method, and make a payment.
- Expected Outcome: Order confirmation is received, and the correct amount (after applying the coupon) is deducted.
- Scenario: Returning a product.
- Steps: Go to order history, select a product, initiate a return, and follow the return process.
- Expected Outcome: Return is successfully initiated, and the user is informed of the expected refund amount and timeline.
- Scenario: Purchasing a product.
- Banking Mobile App:
- Scenario: Transferring money to another account.
- Steps: Log in, choose the “transfer” option, enter recipient details, amount, and authorize the transfer.
- Expected Outcome: Money is successfully transferred, and a confirmation receipt is generated.
- Scenario: Setting up a recurring payment.
- Steps: Navigate to “Recurring Payments”, set up a new schedule, enter details, and save.
- Expected Outcome: Recurring payment is scheduled, and the user receives a confirmation.
- Scenario: Transferring money to another account.
- Hospital Management System:
- Scenario: Booking an appointment with a specialist.
- Steps: Navigate to “Book Appointment”, select specialization, choose a doctor, pick a date and time slot, and confirm the appointment.
- Expected Outcome: Appointment is booked, and a confirmation with appointment details is sent to the patient.
- Scenario: Accessing medical history.
- Steps: Go to the patient profile, select “Medical History”.
- Expected Outcome: A complete list of previous diagnoses, treatments, and medications is displayed.
- Scenario: Booking an appointment with a specialist.
- Online Learning Platform:
- Scenario: Enrolling in a new course.
- Steps: Browse courses, select a course, view course details, click “Enroll”, make payment.
- Expected Outcome: User is enrolled in the course, payment is processed, and access to course materials is granted.
- Scenario: Completing a course module and taking a quiz.
- Steps: Watch module videos, read materials, take the end-of-module quiz.
- Expected Outcome: Quiz is marked immediately upon submission, and the user sees their score. If passed, the next module is unlocked.
- Scenario: Enrolling in a new course.
For each scenario in UAT, it’s crucial to clearly define:
- Preconditions: Any setup or state the system should be in before the test.
- Test Steps: Step-by-step actions the user will take.
- Expected Results: The desired outcome or state after completing the steps.
- Postconditions: The aftermath or any cleanup needed after the test.
In a real-world UAT process, testers would be provided with such scenarios and expected outcomes. If the software behaves as expected, the test is passed; if not, feedback is provided to the development team for resolution.
user acceptance testing examples
